During the Bank.bot-2017 conference our employees learned about the key development course of one of the perspective channels for remote client services: chat-bots and robots.
The main topics of the conference:
- using chat-bots and robots for automatiс processing of clients' requests;
- cost saving on the contact centers' operation;
- borders and effectiveness of applying AI for processing clients' requests;
- practical examples of bots and robots' usage.
Participants: CIO and managers of leading banks' IT departments, representatives of retail business, department of remote banking development, marketinп consultants, etc.
